Privacy Policy


As a general rule, this website or App does not collect Personal Information about you when you visit the site/ App. You can generally visit the site without revealing Personal Information, unless you choose to provide such information.

The Bill & Account Information Service by Uttarakhand Jal Sansthan (“UJS”) is a free service which provides Billing Information, Bill history, Consumption history, Complaint History and Payment history (“Service”) through website/ App to any User (“User”) at the risk of the User

The Service is provided by UJS for information purposes only. UJS makes no representation or warranties regarding the Service.

Site Visit data:

This website records your visit and logs the following information for statistical purposes your server's address; the name of the top-level domain from which you access the Internet (for example, .gov, .com, .in, etc.); the type of browser you use; the date and time you access the site; the pages you have accessed and the documents downloaded and the previous Internet address from which you linked directly to the site.

We will not identify users or their browsing activities, except when a law enforcement agency may exercise a warrant to inspect the service provider's logs.



A cookie is a piece of software code that an internet web site sends to your browser when you access information at that site. This site does not use cookies.


Email management:

Your email address will only be recorded if you choose to send a message. It will only be used for the purpose for which you have provided it and will not be added to a mailing list. Your email address will not be used for any other purpose, and will not be disclosed, without your consent.


Collection of Personal Information:

If you are asked for any other Personal Information you will be informed how it will be used if you choose to give it. If at any time you believe the principles referred to in this privacy statement have not been followed, or have any other comments on these principles, please notify the webmaster through the contact us page. 

User is requested to check up the desired details of Service with Consumer Care Centre of UJS. UJS shall not be liable for any liability which may arise as a consequence of the erroneous information. UJS does not guarantee that the Service will be without delay or interruption or that the information supplied will be accurate or complete and UJS assumes no responsibility for errors or omissions in the information provided through Service.

In no circumstances, the information gathered from the Service could be considered conclusive and therefore could not be used as evidence for the purpose of any court case, litigation or any other form of compliant. UJS reserves its right to suspend/terminate the Service at any time at its sole discretion. User agrees to hold harmless and indemnify UJS, and its subsidiaries, affiliates, officers, agents, and employees from and against any claim arising from or in any way related to his/her use of the Service, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and attorneys’ fees, of every kind and nature.


Note: The use of the term "Personal Information" in this privacy statement refers to any information from which your identity is apparent or can be reasonably ascertained. These Terms and Conditions shall be governed by the laws of India.